F.A.Q

Q:Delivery
A:EXW/FOB/CIF/CNF is normally workable for us. Regarding lead time,usually it is 30days.for some items that needed to develop new moulds, the time will be a few days more,that will be around 45 days. Vanho has a professional transportation team,if you have no designated delivery agent,we will arrange delivery for you as soon as production is completed.

Q:Payment
A:The payment term with Vanho is flexible, T/T,LC is normally acceptable, we will make communications in details.

Q:Packaging
A:Vanho can supply polybag packing,carton, wooden case and so on, If you have other requirement, we can make your design according your demands.

Q:Quality
A:Vanho mainly export goods to high requirement markets, our products have SGS salty test report. the quality can bring clients more confident on door hardware business,and help you to consolidate your market share.

Q:How could I receive the goods?
A:For sample order or small quantity order, we suggest to deliver by express,such as DHL, FedEx, EMS. For urgent order, but many goods, we suggest to deliver by air. For large batch order, it is better to deliver by ocean. No matter which way you choose, we will provide you the best services with best price.

Q:Can I make the products with my own logo?
A:Sure, we provide OEM services to you, make your logo on the products and cartons, we have rich experience in this. 

Q:I have my own idea to the products, can you help and produce my own products?
A:Sure, ODM service is available to us,our experienced engineer would customize and develop the aluminum profile system for you.  Meanwhile,  we won't disclose any information of your products to third party.

Q:I want to work with you, but I`m not familiar with your products, how could I do ?
A:We have professional engineers who could design a complete and perfect solution with clear connection diagram for you, with detail introduction to the products, you would find it easy working with us.